Shipping update
over 3 years ago – Thu, Jan 28, 2021 at 12:30:33 AM

Hello!

The new printing of the core book is done, and advance copies have made it over to us. (It looks good!)

The next step is getting the rest of the books into the country; that's proving more challenging than we'd like due to Brexit, but we've arranged pickup and we're hoping that the delays at customs won't be too bad. For now, everything is on its way, and we will update you again when the books clear customs. 

For EU customers, we're currently trying to find a solution that will let us ship your books without incurring any fees, so bear with us for more news on that.

Thanks for your patience - these are unusual times. More when we have it.

- Grant

Delivery update
over 3 years ago – Wed, Dec 23, 2020 at 03:36:32 AM

UNBOUND INBOUND

If you're part of the first wave of "limited edition" (ahem) backers, your book is on its way to you now. If you're in the UK, that's fairly straightforward. If you're not - well, look, we're sorry about our country. We believe that a substantial number of books have made it out of the UK and are headed in the general direction of backers, but between Brexit, the virus, the unexpected closure of the Dover-Calais freight crossing, the bricking up of the Channel Tunnel and the converting of a motorway into a very orderly - but still quite apocalyptic - truck queue, we think it's possible there may be some delays at the border. You should have tracking codes, and if your books are lost we will replace them when this has all died down a bit.

REUNBOUND PRINTING

At the moment we're not envisaging any more delays to the Unbound reprint, because hopefully freight will have stabilised by February, but honestly, who knows any more. We'll know more after the New Year, and we'll be back in touch then. In the mean time: happy holidays, and here's hoping for a very boring 2021.

- Grant, Chris and Mary

Books inbound!
over 3 years ago – Thu, Dec 17, 2020 at 01:53:45 PM

For those of you who are getting the 5mm off-centre Cover books (which we're tempted to refer to as the Limited Edition) - we're posting the books this week. Depending on a) how far you are from Nottingham and b) how congested the ports and infrastructures in this country are due to Covid and Brexit and Christmas all at once, you should get them before Christmas. But our apologies if they're late - we did the best we could.

For those of you waiting on a reprinted edition with the cover on properly, they're due to be printed in January and then shipped to us in February - we're currently finalising the files. We'll have more information on the delivery of the books post-Brexit.

That's all for now. Thanks for your support!

- Grant 

Unbound cover misprint - please read
over 3 years ago – Wed, Dec 02, 2020 at 10:10:46 PM

Unbound copies have arrived, and we have good news and bad news. 

The good news: we're hugely happy with how the binding and the print internals look - the colours are vibrant, the book is weighty and sturdy, and you can hold it open with one hand and open it flat without cracking the spine. It's a lovely piece of work. The bad news: unfortunately due to a proofing error, the front cover has printed off-centre, cutting off about 5mm of the artwork. It's not a massive problem and it doesn't change how the book reads, plays or feels in your hands, but it does affect the look of the book, and even more unfortunately it's present on all the copies we've printed so far. If you've been with us for a while you'll know we have very high standards for our products - and also very high standards for getting books to customers on time. At the moment it looks like there's a conflict between those things.

So here's what we'd like to do. If you're happy to accept the book as it is - which is entirely perfect aside from the cover - then we are on track to get your copy posted in the next two weeks. We'll lock addresses as planned, and send you a £5 voucher you can use on our site, or hold on to and apply to any future Backerkit orders, as a gesture of thanks. If, however, you'd prefer to wait and get an absolutely pristine copy, that's fine: fill in this form here to confirm before December 8th, and we will place a hold on your order until we get new copies with the perfect cover. We can't tell you exactly when that will be, because Brexit is still unresolved and immensely complicated, but we will make sure you're kept updated.

Thanks as ever for all your support.

- Grant, Chris and Mary

Locking Addresses
over 3 years ago – Mon, Nov 30, 2020 at 01:41:31 AM

Hello!

We're going to lock down addresses tomorrow. If you haven't confirmed your address yet or need to change it because you moved since you filled out the form, get over to Backerkit immediately and sort it out, okay? Okay.

Good stuff.

- Grant